Basics

FREQUENTLY ASKED QUESTIONS

  • How do I log in to BİLGİ Learn?

    Access BİLGİ Learn at İstanbul Bilgi University at http://learn.bilgi.edu.tr NOTE: If you are already logged in to https://sis.bilgi.edu.tr and are in an active session, simply click on the BİLGİ Learn button on https://sis.bilgi.edu.tr and you will automatically login to Bb and be taken to your My Blackboard page.

  • What do I need to access BİLGİ Learn?

    In order to access Blackboard, you need:

    A computer with Internet Access
    A browser with cookies, JavaScript, and Java enable
    An active İstanbul Bilgi University Network ID and password
    İstanbul Bilgi University email address

    BİLGİ Learn is accessible via most major web browsers. This includes:
    Chrome 36+
    Firefox 31
    Internet Explorer 9+ (Windows only)
    Safari 6+ (MacOS only)

    VERY IMPORTANT:
    A. Use a browser that is on Blackboard's list of approved browsers:
    CLICK HERE for a list of supported browsers and plugins.

    Blackboard does NOT support the mobile/app/tablet versions of above browsers. Always ensure to use regular laptop or desktop computers when taking Blackboard tests.

    https://en-us.help.blackboard.com/Learn/9.1_Older_...

    B. Run Blackboard's browser-checker to make sure that your browser passes the test:

    CLICK HERE (https://en-us.help.blackboard.com/Learn/9.1_Older_Versions/9.1_2014_and_2015/Administrator/020_Browser_Support/Browser_Checker) to run the Blackboard browser checker test to ensure that your browser and JRE (Java Runtime Environment) will support all of the features of Blackboard Learn, especially if you will be taking tests in Blackboard.

  • What should I do if I cannot log in to BİLGİ Learn?

    If you cannot log in to BİLGİ Learn try the following:

    Identify your Network ID : All users must have an active İstanbul Bilgi University Network ID and password in order to access BİLGİ Learn. If you do not know your Network ID, you can find it by getting in touch with The Faculty Secretary of your department.

    Reset your password (if you don't know it): If you forget your Network Access password, request a temporary password via SMS;

    For Temporary Password via SMS

    Type "bilgipass" and send the message to 2322

    * This is a paid service and the fees may vary by provider.
    * Make sure your phone number has access to special services

    After obtaining a temporary password you can go ahead and change it by following the steps on https://sis.bilgi.edu.tr/sisauth/home/accountoperations page.

    Make sure you are typing in your Network ID and password correctly

    Check browser cookies and Javascript: If you have an active NetID and Password, but still cannot access BİLGİ Learn, make sure you have cookies and Javascript enabled in your browser. You can also try logging in using a different browser.

    If the steps above do not resolve your BİLGİ Learn login issues, contact the UZEM Help Desk at lms.support@bilgi.edu.tr address.

  • How can I hide old course sites in my course list?

    1. Click the “Edit My Courses” module button (gear icon) located on the upper right corner of the My Blackboard page
    2. Remove the check mark in the Display Course Name column for each class that you do not want to display

    3. Click the Submit button

  • How can I organize my BİLGİ Learn Course Menu?

    Detailed information on how to this can be found on this link.http://www.bilgi.edu.tr/site_media/uploads/files/2...

  • I am teaching a course, but it is not listed in my BİLGİ Learn course list. What should I do?

    BİLGİ Learn uses the listing from the University’s SIS System to add instructors to course sites. If you log in to SIS and see a course you are teaching on your SIS site but not on BİLGİ Learn, open an issue with UZEM Office by sending an email to lms.support@bilgi.edu.tr address. Once you are added to the SIS system, you should have instructor access to your course site by the next hour.

  • I need my assistant and an other instructor to see my BİLGİ Course, with full instructor access rights, what should I do ?

    To add an Instructor for the course you need to open a ticket to uzem by sending an email to lms.support@bilgi.edu.tr address. Adding of a TA to the course site can be done through the SIS System (Detailed information on how to this can be found on this link. Melike dokuman).

    http://www.bilgi.edu.tr/site_media/uploads/files/2...

  • What is "Edit Mode: On/Off"?

    This enables/disables the ability to edit aspects of the course.

    To access the Edit Mode button, click on a course site on My Blackboard. Edit Mode: On/Off is in the top-right corner.

    The Edit Mode in Blackboard 9 is similar to Edit View / Display View in Blackboard 8. However, whereas Edit View allowed for a more limited functionality while avoiding the use of the Control Panel, Edit Mode in Blackboard 9 opens the doors to editing, modifying, and managing content in Blackboard.

    Edit Mode (located in the top-right corner of any Blackboard course page) allows Instructors to add, edit, modify, and manage content in Blackboard. Edit Mode toggles on and off, and MUST be ON in order to allow instructors to access the editing tools and add, edit, modify, and manage content. To view course content as a student would see it, toggle Edit Mode to Off. The toggle appears in the navigation bar in each Course area and any subfolders.

    The Edit Mode toggle is displayed to users with a role of Instructor, TA, and Course Builder.

    To have the ability to add, edit, modify, and manage content in your Blackboard course site, click the Edit Mode button to On.

  • How do I combine multiple sections of a course into one Blackboard site?

    Merge course will alow instructors to combine multiple course sites into a single merged Blackboard course. This allows them to post materials only once for all enrolled students to see, rather than posting to each separate course site. Starting from 2016-17 Academic Year, UZEM can only do the merge process before the semester begins. So your merge course list should be entered in the form provided by uzem before the deadline given fort he current semester.

    Merge request form:

    https://docs.google.com/forms/d/12Xw6R0C_eLutY_opX-3-tmLjLhMkHD8X-wGm15FwUUo/viewform

  • Can I copy content from my old course site to my current course site?

    Yes, Instructors can copy course content as a whole or selectively into the current semester from any course they have taught in the previous semester of the same academic year. You must have an Instructor role in both courses to use this feature.

    Detailed information on how to do this can be found on this link.
    https://en-us.help.blackboard.com/Learn/Instructor/Course_Content/Reuse_Content/Copy_Courses

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